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Policies

Shipping & Returns

Current shipping, delivery-estimate, cancellation, damage, and return information for On Time Peptides orders.

Effective July 30, 2026.

Shipping estimates

Available shipping methods and estimated delivery windows appear during checkout. Carrier estimates are not guarantees. Weather, address issues, volume, and carrier interruptions can affect arrival.

Order changes and cancellations

Orders begin processing promptly. A change or cancellation is not guaranteed after payment authorization or fulfillment begins.

Damaged or incorrect shipments

Keep all packaging and photograph the shipping carton, product box, and affected item. Use the support instructions in your order confirmation as soon as possible.

Returns

For safety and product-integrity reasons, opened, used, or temperature-compromised wellness products may not be returnable. Final eligibility and instructions are provided with the completed order.

Address accuracy

Review the shipping address before payment. Reshipment costs caused by an incorrect address may be the customer’s responsibility.